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About Us
Your Gift Destination
Ever since 2019, we’ve made a countless number of customers smile from ear to ear with our unique and personalized gifts. Whether you’re shopping for him, her, or yourself, we’ve got something for everyone. At THINK INSIDE the Box we only know how to create moments of pure happiness and joy. So browse our site and see what we’re all about.
Gift Packages
Beyond Your Wildest Dreams
Want to do something extra special for those you love? THINK INSIDE the Box gift boxes are the perfect way to give something personal and thoughtful that will be remembered as a great gift for years to come. Browse our selection of curated boxes for all occasions, or go ahead and build your own custom box. It’s creative, convenient and most importantly — fun!
Help Center
What is your return policy?
We have a 30 day full refund guarantee. If you don’t like what you have, you can send it back to us within 30 days of shipping. We will gladly give you a full refund.
** refund does not include shipping
* returns do not apply to our soaps and candles.
Do you offer international shipping?
Yes we offer international shipping, please understand that we are based in Canada and International shipping and taxes will apply at check out.
* Shipping and Taxes are extra
What is a Custom Product?
Custom orders are one of a kind, that’s why you want it right?! But because custom orders are one of a kind that means we need to have a one of a kind policy. We know it can be hard to wait for your order, though please be patient. Because custom orders are custom we start from scratch. From the scent to the tin/wax colour we take pride in making this order yours. Please understand that normal shipping times do not apply and allow 3 months to for fill your one of a kind order. All custom orders have a non- refundable fee at 25% of the order price. Custom orders can only be canceled while in the processing phase - to get a refund of 75% of the order price. Once Custom orders have been labeled**, no refund or cancelation is allowed.
**Labels will be custom made and can not be available to the public.
Candle/Wax Melt Care and Treatment
Candle Care: Store with lid on candle and at room temperature for best scent. Never burn unattended and keep away from animals and small children. Always burn on a flat non-cluttered area. Keep away from blowing air. Do not touch while hot, do not burn for more than 4 hours at a time, do not burn last 1/2 inch of candle and trim wick to 1/4 inch before each burn. Wax Melts: Store in a hair tight container and at room temperature for best scent. Never melt unattended and keep away from animals and small children. Always melt in a approved wax melter for candles. Keep away from blowing air. Do not touch while hot, clean out melted pot between each scent. d at room temperature for best scent. Wax Melts: Store in a hair tight container and at room temperature for best scent. Never melt unattended and keep away from animals and small children. Always melt in a approved wax melter for candles. Keep away from blowing air. Do not touch while hot, clean out melted pot between each scent.
Resin Care and Treatment
While resin is strong hard and pretty, you need to keep a proper treatment to keep it that way. Please keep out of high heat, do not put on a stove or in the oven/microwave. Keep out of sunlight for long hours to avoid discolouration. Hand wash and air dry only.